Responsible gambling

As a responsible gaming platform, we understand the importance of providing our players with tools and resources to maintain a healthy and safe gaming experience.

Self-Exclusion

If you feel that your gaming habits are negatively impacting your life or those around you, please consider self-excluding from our platform. This will block your account for a set period of time, allowing you to take control and focus on your well-being.

To initiate the self-exclusion process, please contact our customer support team via live chat, email, or phone. We will guide you through the steps required to ensure your account is blocked as requested.

Deposit Limits

To help manage your gaming expenses, we offer a deposit limit feature that allows you to set a daily, weekly, or monthly limit on deposits made to your account.

To activate this feature, please follow these steps:

1. Log in to your account and navigate to the "Responsible Gaming" section.
2. Click on "Deposit Limits" and select the limit period (daily, weekly, or monthly).
3. Enter your desired deposit limit amount and confirm.

Once activated, you will receive a confirmation email detailing the new limits applied to your account.

Session Reminders

To help you keep track of your gaming time, we offer session reminders that alert you when it's been 60 minutes since last logging in or taking a break.

To activate this feature, please follow these steps:

1. Log in to your account and navigate to the "Responsible Gaming" section.
2. Click on "Session Reminders" and select the reminder period (30, 60, or 120 minutes).

We will send you an email notification when the selected time has passed, reminding you to take a break.

Gaming History

To help you stay in control of your gaming activities, we provide access to your comprehensive gaming history. This includes:

• Winnings and losses
• Gaming activity logs
• Transaction records

Please note that this information is for your personal use only and may not be used for any other purpose.

Helping Others

If you or someone you know is struggling with problem gaming, please seek help from a reputable support service. Some recommended organizations include:

• GamTalk: Online support resource
• Gambling Therapy: Online support resources

We also provide access to responsible gaming tools and resources within the platform, including links to these organizations.

Our Commitment

At Bruce Bet, we are committed to providing a safe and enjoyable gaming experience for all our players. We strive to maintain the highest standards of responsibility and fairness in all aspects of our business.

If you have any questions or concerns about responsible gaming or would like to discuss your individual circumstances, please don't hesitate to contact us via live chat, email, or phone.

Important Links

• Self-Exclusion Request Form: (link)
• Deposit Limits Instructions: (link)
• Session Reminders Instructions: (link)

Please note that these links will direct you to the relevant sections within our platform.